> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/banquet/banquet-module/cashier/faq-on-cashier/can-i-refund-a-banquet-advance-payment.md). # Can I refund a Banquet advance payment? Yes, you can refund a banquet advance payment by using the Advance Refund feature located in the Cashier menu. The process involves the following steps: • Navigate to Advance Refund under the Cashier menu. • Click on Reservation No. and choose the specific reservation that requires a refund. • Enter the amount to be refunded and select the appropriate payment mode. • Click Save to finalize the transaction. To track these transactions for auditing or reporting, you can generate a Banquet Advance Refund report by going to Reports > Banquet Advance Refund, selecting the desired date range, and clicking Display. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://help.rbsgo.com/banquet/banquet-module/cashier/faq-on-cashier/can-i-refund-a-banquet-advance-payment.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.