> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/banquet/banquet-module/cashier/faq-on-cashier/what-is-the-process-for-cancelling-a-settled-bill.md).

# What is the process for cancelling a settled bill?

To cancel a settled bill, you can use the Cancel Bill Settlement feature or the Bill Settlement/Cancellation menu within the Cashier section, depending on the current status of the transaction.

**Option 1:** Using the Cancel Bill Settlement Menu

This process is used to specifically undo the settlement of a bill:

1\. Navigate to the Cashier menu and click on Cancel Bill Settlement.

2\. Click the Display button and select the specific bill or settlement you wish to cancel from the list.

3\. Click the cancel button located in the right-side corner to finalize the cancellation of the settlement.

**Option 2:** Using the Bill Settlement/Cancellation Menu

This menu allows you to cancel a bill by identifying it through its bill number:

1\. Navigate to the Cashier menu and click on Bill Settlement/Cancellation.

2\. Click on the Bill No search and select the appropriate bill.

3\. Click the Cancel button and enter a Cancel Reason when prompted.

If you need to view a history of these actions, you can check the Cancelled List under the Queries menu, which displays all cancelled items for a selected period.


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