> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/banquet/banquet-module/transaction/reservation.md).

# Reservation

A **Reservation** is a record created in a system to block and manage a venue, event, or service for a specific guest on a selected date and time. It includes all event details such as guest information, venue, food & beverage (F\&B) plans, menus, amenities, and billing instructions.

### Steps to Create a Reservation

Step 1: Open **Banquet Module.**

1. Go to **Transactions.**
2. Click on **Reservation.**

Step 2: Click on the **New** button![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-f276393c388135ec3955b68dd59551ae55ad47ee%2FScreenshot%20From%202026-06-10%2018-11-48.png?alt=media)to start a new reservation.

Step 3: Enter Guest Details

* Select **Guest Type**:
  * Individual or Company
* Enter the **Guest Name** or select it from the existing guest profile

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-34c2e352469e78eff22303b5b3e4b6172d4cc158%2Fm14.png?alt=media" alt=""><figcaption></figcaption></figure>

Step 4: Fill General Reservation Details

1. From the drop-down menus, select the following:

* Function Type
* Market Segment
* Business Source
* Settlement Mode
* Billing Instructions

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-69e69a1f51b731a852976066e1dff70d24cb6c4e%2Fm14.1.png?alt=media" alt=""><figcaption></figcaption></figure>

Step 5: Enter Venue Details

1. Click on the **Venue tab**
2. Enter the following details:
   * Date of event
   * Session (Morning/Afternoon/Evening or as defined)
   * Venue name/location

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-ecf78ed54fcc8ef202b1609d2d85713dd1779949%2Fm14.2.png?alt=media" alt=""><figcaption></figcaption></figure>

Step 6: Enter Event Schedule and Setup Details

1. Fill in the following information:

* Seating Arrangement
* Snacks pickup time
* Service time
* Event start time
* Event end time
* Department requirements or aids

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-5872e71a4f798a30fb331f7d112d8a67047eb2dc%2Fm14.3.png?alt=media" alt=""><figcaption></figcaption></figure>

Step 7: Click on the **F\&B (Food & Beverage) tab** to continue event planning.

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-45e5c030254dc15eba840b5e181bd86c094e01f3%2Fimage%20(1325).png?alt=media" alt=""><figcaption></figcaption></figure>

Step 8: Enter F\&B Details.

1. Select the **Venue.**
2. Choose the **Plan.**
3. Enter Guaranteed Pax (minimum confirmed guests) and Expected Pax (estimated number of guests).

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-789720c65a813fc97d8330c758c6675e00e492af%2Fm14%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>

Step 9: Click on the **Menu section.**

* The system will display menu options based on the selected plan

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-46e73707ec7a71a9ca3fdc6671b9a0c8c1379c05%2Fm14%20(3).png?alt=media" alt=""><figcaption></figcaption></figure>

Step 10: Choose the appropriate **Venue Menu.**

* Add required **add-ons** if needed under the menu section.

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-acbf95e80f922ef5955a60e1355730cd349ec8d7%2Fm14%20(4).png?alt=media" alt=""><figcaption></figcaption></figure>

Step 11: Go to the **Guest Details tab.**

* Continue entering guest-related information

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-db54ba622988a26108f383b603868e21724481d4%2Fm14%20(5).png?alt=media" alt=""><figcaption></figcaption></figure>

Step 12: Enter full **Guest Address.**

1. Fill in any additional required guest information.
2. Click **Save** and proceed to next step.

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-b82c275bb1c0b77e14aefc22399843e2ca1fccf4%2Fm14%20(6).png?alt=media" alt=""><figcaption></figcaption></figure>

Step 13: Select the **Amenities menu.**

1. It will load based on the selected plan.
2. Choose the Venue and Applicable amenities
3. Enter the **charge rate** for each selected item

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-d7dddc48809992b10f91406793710fd504b79976%2Fm14%20(7).png?alt=media" alt=""><figcaption></figcaption></figure>

Step 14: Select the **Event menu**

* Choose the venue as required.
* Enter the **charge rate** for event-related services.

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-da792da055d470c4e460862f6e80a06b5a335440%2Fm14.1%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>

Step 15: After entering all required details, click on the **Save button.**![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-621a84d8646010fa960da0dffbae0e54939dd476%2FScreenshot%20From%202026-06-10%2017-31-30.png?alt=media)

* The reservation will be successfully created and stored in the system

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-ba14bfcdf11715f19691664c088de41ae1839e44%2Fm14.2%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>


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