> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/dineplan/backoffice/feedback/feedback-groups.md).
# Feedback Groups
### **Overview**
The Feedback Group setting allows administrators to create and manage groups of feedback questions. Questions can be selected and assigned to a feedback group based on the required feedback structure. Existing feedback groups can also be edited, deleted, or arranged in the required order.
### **Screen Elements**
| **Screen Element** | **Description** |
| --------------------- | ------------------------------------------------------------------------- |
| Feedback Group List | Displays the list of existing feedback groups. |
| Search | Allows users to search for a specific feedback group. |
| Add Feedback Group | Creates a new feedback group. |
| Edit Feedback Group | Opens the selected feedback group for editing. |
| Delete Feedback Group | Deletes the selected feedback group after confirmation. |
| Change Sort Order | Allows users to change the display order of feedback groups. |
| Name | Specifies the name of the feedback group. |
| Select Questions | Displays the available questions that can be added to the feedback group. |
| Search | Allows users to search for questions. |
| >> | Moves the selected questions to the feedback group. |
| << | Removes questions from the feedback group. |
| Save | Saves the feedback group and its selected questions. |
| Close | Closes the Feedback Group screen. |
### **Working**
#### **Add Feedback Group**
1. Select "Add Feedback Group".
2. Enter the "Name" of the feedback group.
3. Search for the required questions using the "Search" option.
4. Select the required questions.
5. Select ">>" to add the questions to the feedback group.
6. Select "Save" to create the feedback group.
#### **Edit Feedback Group**
1. Select the required feedback group from the list.
2. Select "Edit Feedback Group".
3. Update the feedback group name or modify the selected questions.
4. Use "<<" or ">>" to remove or add questions as required.
5. Select "Save" to save the changes.
#### **Delete Feedback Group**
1. Select the feedback group you want to delete.
2. Select "Delete Feedback Group".
3. Confirm the deletion when prompted.
#### **Change Sort Order**
1. Select "Change Sort Order".
2. Arrange the feedback groups in the required order.
3. Confirm the updated order.
### **Use Case**
* Create separate groups for different feedback requirements.
* Assign relevant questions to a feedback group.
* Search for specific questions when creating a group.
* Add multiple questions to a feedback group.
* Remove questions from an existing feedback group.
* Edit the name of an existing feedback group.
* Delete feedback groups that are no longer required.
* Arrange feedback groups in the required display order.
### **Notes**
* A Name is required when creating a feedback group.
* Questions must be selected and moved to the feedback group using >>.
* Use << to remove questions from the selected group.
* The deletion and sorting procedures are the same as those used for User Roles.
* Select "Save" after making changes to retain the updated configuration.
---
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