> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/dineplan/front-desk/message.md).
# Message
## **Overview**
The Message screen allows users to view and respond to system or user-generated messages within DinePlan. It provides a centralized communication panel where incoming messages are displayed, conversations can be viewed, and replies can be sent without leaving the application.
## **Open the Message**
1. Log in to DinePlan.
2. From the “Dashboard”, select “Front Desk”.
3. Select “Message”.
4. The Message screen opens.
## **Screen Elements**
The Message screen allows users to view and respond to system or user-generated messages within DinePlan. It provides a centralized communication panel to view conversations, review message history, and send replies without leaving the application.
| **Screen Element** | **Description** |
| ------------------ | --------------------------------------------------------------- |
| Messages | Displays the list of available messages or conversations. |
| Conversation Panel | Displays the complete conversation for the selected message. |
| Reply Here | Enter your response to the selected message. |
| Send | Sends the entered reply to the selected conversation. |
| Close | Closes the Message screen and returns to the Front Desk module. |
## **Screen Information**
* **Message List** – Displays all available conversations or notifications.
* **Conversation Panel** – Displays the complete message history for the selected conversation.
* **Status Bar** – Displays the active business type (Restaurant, Take Away, Zomato), business date, shift number, logged-in user, and navigation controls.
## **Reply to a Message**
Follow these steps to reply to a message:
1. Open the “Front Desk” module.
2. Select “Message”.
3. From the “Messages” list, select the required conversation.
4. Review the existing conversation in the Conversation Panel.
5. Enter your response in the Reply Here text box.
6. Select Send.
7. The reply is sent and the conversation is updated.
## **Use Case**
Use the Message feature to:
* View incoming messages and conversations.
* Review the complete conversation history.
* Respond to messages from within DinePlan.
* Maintain communication without leaving the application.
---
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