> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/front-office-module.md).

# FRONT OFFICE MODULE

The front office module includes all front desk operations at a property

{% tabs %}
{% tab title="RESERVATION" %}

* [Reservation Creation](/front-office-module/fo-reserv/reservation-creation.md) - Steps to create a reservation
* [Reservation Check-in](/front-office-module/fo-reserv/reservation-check-ins.md) - Steps to perform a reservation check-in
* [Edit Reservations](/front-office-module/fo-reserv/edit-reservations.md) - Steps to edit reservations
* [Cancelling a Reservation](/front-office-module/fo-reserv/cancelling-a-reservation.md) - Steps to cancel a reservation
* [Reservation Advance](/front-office-module/fo-cashier/reservation-advance.md) - Steps to receive a reservation advance and to refund
* [Registration Card Print](/front-office-module/fo-reserv/registration-card.md) - Steps to print a registration card
* [Reservation Confirmation](/front-office-module/fo-reserv/reservation-confirmation.md) -Steps to confirm a reservation.
* [Room Assignment ](/front-office-module/fo-reserv/room-assignment.md)- Steps to assign a room
* [Temp Folio Creation](/front-office-module/fo-reserv/temp-folio-creation.md) -Steps to create a temporary folio
* [Self-Checkin](/front-office-module/fo-reserv/self-checkin.md)
  {% endtab %}

{% tab title="FRONT DESK" %}

* [Guest Search](/front-office-module/fo-frontdesk/guest-search.md) - Steps to search a Guest in house/checked out
* [Guest Information Amendment](/front-office-module/fo-frontdesk/guest-information-amendment.md) - Steps to amend in house guest
* [Guest Messages/Complaints/Requests](/front-office-module/fo-frontdesk/fo-frontdesk-guest-message.md) - Steps to raise a request/complaints/messages
* [Link / De-link Room](/front-office-module/fo-frontdesk/fo-frontdesk-link-delink-room.md) - Steps to Link and De-Link rooms
* [Amend Guest Stay](/front-office-module/fo-frontdesk/fo-frontdesk-amend-guest-stay.md) - Steps to amend the guest stay
* [Change Guest Room](/front-office-module/fo-frontdesk/fo-frontdesk-change-guest-room.md) - Steps to change the guest room
* [Clear Dirty Room](/front-office-module/fo-frontdesk/fo-frontdesk-clear-dirty-room.md) - Steps to clear the dirty room
* [Tag Room as Dirty/Inspected/Pickup](/front-office-module/fo-frontdesk/fo-frontdesk-tag-room-as-dirty-inspected-pickup.md) - Steps to tag room as dirty/inspected/Pickup
* [Room Blocking](/front-office-module/fo-frontdesk/fo-frontdesk-room-blocking.md) - Steps to block and unblock the room
* [Reinstate Checkout](/front-office-module/fo-frontdesk/fo-frontdesk-reinstate-checkout.md) - Steps to reinstate the checkout room
* [Bar Posting](/front-office-module/fo-frontdesk/fo-frontdesk-bar-posting.md) - Steps to Bar post to the rooms
* [Cancel Bar Posting](/front-office-module/fo-frontdesk/fo-frontdesk-bar-posting/cancel-bar-posting.md) - Steps to cancel bar posted rooms
  {% endtab %}

{% tab title="CASHIER" %}

* [Guest Search](/front-office-module/fo-frontdesk/guest-search.md) - Steps to Search an In house guest/Checked out Guest
* [Post Tariff-Single](/front-office-module/fo-cashier/fo-cashier-post-tariff-single.md) - Steps to post tariff-single
* [Post Tariff – All](/front-office-module/fo-cashier/fo-cashier-post-tariff-all.md) - Steps to post tariff all
* [Post Plan-Single](/front-office-module/fo-cashier/post-plan-single.md) - Steps to post plan single
* [Checkout](/front-office-module/fo-cashier/fo-cashier-checkout.md) - Steps to do checkout
* [Amount Split](/front-office-module/fo-cashier/fo-cashier-amountsplit.md) - Steps to split bill amount wise
* [Bill Split](/front-office-module/fo-cashier/fo-cashier-bill-split.md) - Steps to split the bill
* [Bill Resettlement](/front-office-module/fo-cashier/fo-cashier-bill-resettlement.md) - Steps to resettlement the bill
* [Bill Settlement/Bill Cancellation](/front-office-module/fo-cashier/fo-cashier-bill-settle-cancel.md) - Steps to settle/cancel the bill
* [Reprint FO bill](/front-office-module/fo-cashier/fo-cashier-reprint-fo-bill.md) - Steps to Reprint FO bill
* [Guest Charges](/front-office-module/fo-cashier/guest-charges/fo-cashier-guest-charges.md) - Steps to post guest charges
* [Guest Charges Deletion](/front-office-module/fo-cashier/guest-charges/fo-cashier-guest-charges-deletion.md) - Steps to delete the guest charges
* [Allowance Creation](/front-office-module/fo-cashier/guest-charges/fo-cashier-guest-charges-deletion/fo-cashier-allowance.md) - Steps to post allowance
* [Paid out](/front-office-module/fo-cashier/fo-cashier-paidout.md) - Steps to post paid out
* [Paid Out Deletion](/front-office-module/fo-cashier/fo-cashier-paidout/fo-cashier-paidout-deletion.md) - Steps to delete the paid out
* [Advance](broken://pages/-M4S_PAhiurKkR0zmy_r) - Steps to enter an in house advance/deposit
* [Advance Deletion](broken://pages/-M4SYyWRV0IS2sIx0BHM) - Steps to delete the an in house advance/deposit
* [Miscellaneous Sales](/front-office-module/fo-cashier/fo-cashier-miscellaneous.md) - Steps to create miscellaneous sales
* [Miscellaneous Sales Deletion](/front-office-module/fo-cashier/fo-cashier-miscellaneous/fo-cashier-misc-deletion.md) - Steps to delete miscellaneous sales
* [Refunds](broken://pages/-M4SeuDD2W24RrPM7Ldf) - Steps to refund
* [Foreign Exchange](/front-office-module/fo-cashier/fo-cashier-foreign-exchange.md) - Steps to create foreign exchange
* [Foreign Exchange Reprint](/front-office-module/fo-cashier/fo-cashier-exchange-reprint.md) - Steps to reprint the foreign exchange
* [Guest Charge transfer](/front-office-module/fo-cashier/guest-charges/untitled-10-1.md) - Steps to transfer the guest charges
  {% endtab %}

{% tab title="NIGHT AUDIT" %}

* [Night Audit](/front-office-module/fo-nightaudit/fo-nightaudit.md) - Steps to do Night Audit
* [Night Audit Report](/front-office-module/fo-nightaudit/fo-nightaudit-nareport.md) - Steps to view night audit report
* [Occupancy Analysis](/front-office-module/fo-nightaudit/fo-nightaudit-occupancy-analysis.md) - Steps to view occupancy analysis report
* [Manager Report](/front-office-module/fo-nightaudit/fo-nightaudit-manager-report.md) - Steps to view manager report
* [Flash Report](/front-office-module/fo-nightaudit/fo-nightaudit-flashreport.md) - Steps to flash report
* [Collection Summary](/front-office-module/fo-nightaudit/fo-nightaudit-collection-summary.md) - Steps to view collection summary report
* [Night Audit Check List](/front-office-module/fo-nightaudit/fo-night-audit-check-list.md) - Steps to view night audit checklist
* [Flash Budget Report](/front-office-module/fo-nightaudit/fo-nightaudit-flash-budget-report.md) - Steps to view flash budget report
* [Inhouse Guest Birthday List](broken://pages/-M6msC7ZZzzkcl05PMX_) - Steps to view in house guest birthday list report
* [Transaction Journal](/front-office-module/fo-nightaudit/fo-nightaudit-transaction-journal.md) - Steps to view transaction journal
  {% endtab %}

{% tab title="QUERIES1" %}

* [Monthwise Room Position](/front-office-module/fo-queries1/fo-queries1-monthwise-room-position.md) - Steps to view month wise room position report
* [Room Status](/front-office-module/fo-queries1/fo-queries1-room-status.md) - Steps to view room status report
* [Room Chart](/front-office-module/fo-queries1/room-chart.md) - Steps to view room chart
* [Today's Arrival](/front-office-module/fo-queries1/fo-queries1-todays-arrival.md) - Steps to view today's arrival report
* [Today's Departure](/front-office-module/fo-queries1/fo-queries1-todays-departure.md) - Steps to view today's departure report
* [Expected Arrivals](/front-office-module/fo-queries1/fo-queries1-expected-arrivals.md) - Steps to view expected arrivals report
* [Expected Arrival List](/front-office-module/fo-queries1/fo-queries1-expected-arrival-list.md) - Steps to view expected arrival list report
* [Expected Departures](/front-office-module/fo-queries1/fo-queries1-expected-departures.md) - Steps to view expected departure report
* [Vacant Rooms](/front-office-module/fo-queries1/fo-queries1-vacant-rooms.md) - Steps to view vacant rooms report
* [Linked Rooms](/front-office-module/fo-queries1/fo-queries1-linked-rooms.md) - Steps to view linked room report
* [Blocked Rooms](/front-office-module/fo-queries1/fo-queries1-blocked-rooms.md) - Steps to view blocked rooms report
* [Current Guest Ledger](/front-office-module/fo-queries1/fo-queries1-current-guest-ledger.md) - Steps to view the current guest ledger report
* [Checked Out Guest Ledger](/front-office-module/fo-queries1/fo-queries1-checked-out-guest-ledger.md) - Steps to view checked out guest ledger report
* [Guest Shift Rooms](/front-office-module/fo-queries1/fo-queries1-guest-shift-rooms.md) - Steps to view guest shift rooms report
* [High Balance Report](/front-office-module/fo-queries1/fo-queries1-high-balance-report.md) - Steps to view high balance report
* [Reservation List](/front-office-module/fo-queries1/fo-queries1-reservation-list.md) - Steps to view reservation list report
* [Complimentary List](/front-office-module/fo-queries1/fo-queries1-complimentary-list.md) - Steps to view complimentary list report
* [Blocked Room List](/front-office-module/fo-queries1/fo-queries1-blocked-room-list.md) - Steps to view blocked room list report
* [Tariff Discount List](/front-office-module/fo-queries1/fo-queries1-tariff-discount-list.md) - Steps to view tariff discount list
* [Reservation Log](/front-office-module/fo-queries1/fo-queries1-reservation-log.md) - Steps to view reservation log report
* [Pickup- Drop List](broken://pages/-M56xEPbWWTR80b5jJCb) - Steps to view pickup drop list
  {% endtab %}

{% tab title="QUERIES2" %}

* [Guest In House](/front-office-module/fo-queries2/fo-queries2-guest-in-house.md) - Steps to view guest in house report
* [Rate Category-Productivity](/front-office-module/fo-queries2/fo-queries2-rate-category.md) - Steps to view rate category productivity report
* [Business on Books](/front-office-module/fo-queries2/fo-queries2-business-on-books.md) - Steps to view Business on books report
* [Early Check-In Late Check Out](/front-office-module/fo-queries2/fo-queires2-early-check-in-late-check-out.md) - Steps to view early check in and late check out report
* [Day Use Guest](/front-office-module/fo-queries2/fo-queries2-day-use-guest.md) - Steps to view day use guest report
* [History and Forecast](/front-office-module/fo-queries2/fo-queries2-history-and-forecast.md) - Steps to view history and forecast report
  {% endtab %}

{% tab title="REPORTS1" %}

* [Guest Ledger](/front-office-module/fo-reports1/fo-reports1-guest-ledger.md) - Steps to view guest ledger report
* [Tab Sheet](/front-office-module/fo-reports1/fo-reports1-tab-sheet.md) - Steps to view tab sheet report
* [Guest Settlement](/front-office-module/fo-reports1/fo-reports1-guest-settlement.md) - Steps to view guest settlement report
* [Sales Day Book (MOD)](/front-office-module/fo-reports1/fo-reports1-sales-day-book.md) - Steps to view sales day book report
* [Day Settlement](/front-office-module/fo-reports1/fo-reports1-day-settlement.md) - Steps to view day settlement report
* [Reservation Advance](broken://pages/-M5fTi6e3FVbhIcwF1jF) - Steps to view reservation advance report
* [Reservation Advance Refund](broken://pages/-M5fTsu_3CcNmePg7zcF) - Steps to view reservation advance refund report
* [Entries Posted at FO- Revenue Wise](/front-office-module/fo-reports1/fo-reports1-fo-revenue-wise.md) - Steps to view entries posted at FO revenue wise
* [Entries Posted at FO- User wise](broken://pages/-M50LUP8Thqeog7aCK7c) - Steps to view entries posted at FO user wise
* [Pending Bills](/front-office-module/fo-reports1/fo-reports1-pending-bills.md) - Steps to view pending bills report
* [Void Bills](/front-office-module/fo-reports1/fo-reports1-void-bill.md) - Steps to view void bills report
* [Occupancy Statistics](/front-office-module/fo-reports1/fo-reports1-occupancy-statistics.md) - Steps to view occupancy statistics report
* [Room Tariff- Current](/front-office-module/fo-reports1/fo-reports1-room-tariff-current.md) - Steps to view room tariff current report
* [Form II Occupancy, Tax Calculation](/front-office-module/fo-reports1/fo-reports1-form-ii-occupancy-tax-calculation.md) - Steps to view Form II occupancy tax calculation report
* [Company Bill Printing](/front-office-module/fo-reports1/fo-reports1-company-bill-printing.md) - Steps to view company bill printing report
* [Allowance List](/front-office-module/fo-reports1/fo-reports1-allowance-list.md) - Steps to view allowance list report
* [C Form(Foreigner Stay Report)](/front-office-module/fo-reports1/fo-reports1-c-form.md) - Steps to view C From report
  {% endtab %}

{% tab title="REPORTS2" %}

* [Guest Bill Reprint Audit](/front-office-module/fo-reports2/fo-reports2-guest-bill-reprint-audit.md) - Steps to view Guest Bill Reprint audit report
* [Tag Clear Room Audit](/front-office-module/fo-reports2/fo-reports2-tag-clear-room-audit.md) - Steps to view tag clear room audit report
* [Guest On Meal Plan](/front-office-module/fo-reports2/fo-reports2-guest-on-meal-plan.md) - Steps to view Guest on meal plan report
* [Arrivals Register](/front-office-module/fo-reports2/fo-reports2-arrival-register.md) - Steps to view arrivals register report
* [Departure Register](/front-office-module/fo-reports2/fo-reports2-departure-register.md) - Steps to view departure register report
* [Amend Guest Stay Audit](/front-office-module/fo-reports2/fo-reports2-amend-guest-stay-audit.md) - Steps to view amend guest stay audit report
* [Cashier Transaction Audit](/front-office-module/fo-reports2/fo-reports2-cashier-transaction-audit.md) - Steps to view cashier transaction audit report
* [Foreign Exchange Reprint Audit](/front-office-module/fo-reports2/fo-reports2-foreign-exchange-reprint-audit.md) - Steps to view foreign exchange audit report
* [Reservation Amendment Audit](/front-office-module/fo-reports2/fo-reports2-reservation-amedment-audit.md) - Steps to view reservation amendment audit report
* [Guest Amendment Audit](/front-office-module/fo-reports2/fo-report-guest-amendment-audit.md) - Steps to view guest amendment audit report
* [FO Bill Resettlement Audit](broken://pages/-M6Ud5P83pigAn_Ibbim) - Steps to view FO bill resettlement audit report
  {% endtab %}

{% tab title="Analysis" %}

* [Contribution Analysis](/front-office-module/fo-analysis/fo-analysis-contribution-analysis.md) - Steps to view contribution analysis report
* [Guest Complaints/Suggestions](/front-office-module/fo-analysis/fo-analysis-guest-complaints-suggestions.md) - Steps to view guest complaint/suggestions report
* [No Show/Cancelled Reservation](/front-office-module/fo-analysis/fo-analysis-noshow-cancelled.md) - Steps to view no show/cancelled report
* [Bills Receivable](/front-office-module/fo-analysis/fo-analysis-bill-receivable.md) - Steps to view bills receivable report
* [Miscellaneous Sales Analysis](/front-office-module/fo-analysis/fo-analysis-miscellaneous-sales.md) - Steps to view miscellaneous sales analysis report
* [Room wise Income Analysis](/front-office-module/fo-analysis/fo-analysis-room-wise-income-analysis.md) - Steps to view room wise income analysis report
* [Occupancy Forecast](/front-office-module/fo-analysis/fo-analysis-occupancy-forecast.md) - Steps to view occupancy forecast report
  {% endtab %}

{% tab title="Masters" %}

* [COMPANY MASTER](/front-office-module/fo-masters/company-master.md) - Steps to create company master
* [REVENUE CREATION](/front-office-module/fo-masters/fo-masters-revenue-creation.md) - Steps to create Revenue master
* [OUTLET CREATION](/front-office-module/fo-masters/fo-masters-outlet-creation.md) - Steps to create an Outlet
* [OUTLET REVENUE](/front-office-module/fo-masters/fo-masters-outlet-revenue.md) - Steps to tag outlet revenue
* [ROOM FEATURE](/front-office-module/fo-masters/room/fo-masters-room-feature.md) - Steps to create room feature
* [ROOM BUILDING](/front-office-module/fo-masters/room/fo-masters-room-building.md) - Steps to create a room building
* [ROOM TYPE](/front-office-module/fo-masters/room/fo-masters-room-type.md) - Steps to create a room type
* [ROOM MASTER](/front-office-module/fo-masters/rate/fo-masters-room-master.md) - Steps to create a room
* [CHARGE ITEM](/front-office-module/fo-masters/rate/fo-masters-charge-item.md) - Steps to create a charge item
* [APPLICABLE REVENUE CHARGES](/front-office-module/fo-masters/rate/fo-masters-applicable-revenue-charges.md) - Steps to tag applicable revenue charges
  {% endtab %}
  {% endtabs %}


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