> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/front-office-module/fo-cashier/advances-and-refunds/refund.md).
# Refund
1. Go to Front Office >> Cashier>> Advances
2. Click on the new button to create a new Refund transaction.
3. Select the transaction process as Refund.
3. In the *For* field, select either *Reservation* or *Room* based on the requirement.
4. The “For” field acts as an additional filter and allows the user to select options such as Rooms or Reservations. The next field (currently reservation) will update based on the option selected in the “For” field.
5. Click on the reservation/room field to search for rooms or reservations. Here in the screenshot, reservation has been chosen.
6. Upon clicking the magnifier in the reservation field, the list of reservations is displayed.
7. Choose the reservation for which the refund has to be applied.
8. Here, reservation number 2037 has been chosen. Enter the narrations.
9. Edit the amount using the 'hand' icon next to the amount field if there are any changes to be applied to the amount displayed by default.
10. Save the refund transaction.
11. A confirmation message is displayed..png?alt=media)
---
# Agent Instructions
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.png?alt=media)
.png?alt=media)
to create a new Refund transaction.
3. Select the transaction process as Refund.
.png?alt=media)
.png?alt=media)
.png?alt=media)
next to the amount field if there are any changes to be applied to the amount displayed by default.
.png?alt=media)
.png?alt=media)
the refund transaction.
11. A confirmation message is displayed..png?alt=media)
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://help.rbsgo.com/front-office-module/fo-cashier/advances-and-refunds/refund.md?ask=