> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/front-office-module/fo-cashier/faq-on-cashier/how-do-i-create-a-paid-out-for-an-in-house-guest-1.md).

# How do I create a paid-out for an in-house guest

## **How Do I Create a Paid-Out for an In-House Guest?**

To create a **paid-out for an in-house guest**, which is used to **refund an excess credit balance or return an amount to a guest**, follow these steps within the **Cashier module**.

## **Steps to Create a Paid-Out**

### **1. Access the Menu**

* Navigate to the **Cashier Main Menu**.
* Select **Cashier > Paid Out**.

### **2. Select the Room**

* From the **Paid Out screen**, select the **specific room number** for which you want to record the transaction.

### **3. Enter Details**

* Enter the **amount to be paid out**.

### **4. Save**

* Click the **Save button** to complete the process.

## **Key Information for Paid-Outs**

* **System Prompts:**\
  During **checkout**, if a guest's **credit amount exceeds their debit amount** in the ledger, the system will automatically prompt the user to perform a **paid-out** for the excess refund.
* **Auditing:**\
  All **paid-out transactions** are recorded and can be viewed in the **Cashier Transaction Audit report**.
* **Modifications and Voids:**\
  You can **modify or void an existing paid-out voucher** by clicking the **Open or View buttons** on the **Paid Out screen**, provided the transaction was made on the **current account date**.\
  A **valid reason must be provided** for any deletions.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.rbsgo.com/front-office-module/fo-cashier/faq-on-cashier/how-do-i-create-a-paid-out-for-an-in-house-guest-1.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.