> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/front-office-module/fo-frontdesk/erase-check-in.md).

# Erase Check-In

Steps to Erase a check-in process

### **Erase Check-in**

This option is used to remove a Checked-In Guest from the record without any trace, provided if no charges are posted to the Guest's folio.

### **Steps to Erase Check-in**

1. Go to **Front Office>>Front Desk >>Erase Check-in**.

   <figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-4840c08d82e425bf4aa47171678da9b24b2169c5%2Fimage%20(183).png?alt=media" alt=""><figcaption></figcaption></figure>
2. Clicking on the magnifier displays all the checked-in rooms. Select the room to erase from the list.

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-9c143df1433972a1f63a1e605390d1cdea9062fe%2Fimage%20(182).png?alt=media" alt=""><figcaption></figcaption></figure>

4. Select the room and enter the reason in the narration box.

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-c0fd7902fe1972154556e84c11263ce300eb13ea%2Fimage%20(184).png?alt=media" alt=""><figcaption></figcaption></figure>

5. Click save, and a confirmation pop-up appears.

![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-8884cd971f90967bf48dc7da4fd9b727ec252982%2Fimage%20\(185\).png?alt=media)


---

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