> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/front-office-module/fo-reserv/edit-reservations/reinstate-cancelled-reservation.md).
# Reinstate Cancelled Reservation
### Reinstate a Cancelled Reservation for a Guest
**To create a reservation for a guest whose booking has been cancelled:**
When a reservation is cancelled in the system, a unique **cancellation number** is automatically generated. This number serves as a reference for the cancelled booking and can be used for tracking, guest communication, or audit purposes.
### Viewing the Cancelled Reservation
* Go to Reservations>>Sub menu bar >> Reinstate cancel
* Click on the Reinstate cancel button.
* The system navigates to the Reservation Search screen.
* This screen displays only cancelled reservations.
* You can locate a cancelled reservation by searching with either:
* The Reservation Number, or
* The Guest Name.
* **Double-click** the selected reservation.
* **Verify Guest Details**
* **Review Information**
* Confirm that all guest details (name, contact information, address, etc.) are accurate and up to date.
* **Update if Needed**
* Make any necessary adjustments or corrections to the guest information before proceeding.
* **Confirm Availability**
* **Check Availability**
* Verify that the desired **dates** and **room type** are available for the reservation.
* **Adjust if Needed**
* If availability is limited or unavailable, modify the **reservation dates** or **room type** to accommodate the guest’s request.
* Click Save
* Enter the reason to reinstate the reservation.
* Click OK to reinstate the reservation.
---
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