> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/front-office-module/fo-reserv/faq-on-reservations/how-do-i-reinstate-a-cancelled-reservation.md).
# How do I reinstate a cancelled reservation?
To reinstate a cancelled reservation, you must use the dedicated Reinstate Cancel tool within the Reservations module. This process is distinct from reinstating a **"No Show"** booking and follows these steps:
**1. Locate the Cancelled Reservation**
**Navigate to the Menu:** Go to Reservations, then on the sub-menu bar, click the Reinstate cancel button.
**Search:** The system will open a Reservation Search screen that filters for cancelled reservations only. You can find the specific booking by searching for either the Reservation Number or the Guest Name.
**Select:** Double-click the required reservation from the list to open it.
**2. Verify and Adjust Information**
* **Guest Details:** Review the guest's contact information, address, and profile details to ensure they are accurate and up to date.
* **Confirm Availability:** You must verify that the desired dates and room type are still available. If availability is limited, you may need to modify the room type or dates to accommodate the request.
**3. Finalize the Reinstatement**
* **Save:** Click the **Save** button.
* **Provide a Reason:** A prompt will appear asking for a reason to reinstate the reservation.
* **Complete:** Click **OK** to successfully restore the booking.
The system tracks these actions by maintaining the unique cancellation number originally generated for reference and audit purposes.
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