> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/housekeeping/housekeeping-module/hk-cashier/faq-on-cashier/can-i-modify-a-posted-laundry-charge.md).

# Can I modify a posted laundry charge?

Yes, you can modify a posted laundry charge if it was entered incorrectly. To do this, you must use the open mode within the Guest Charges window\.Follow these steps to modify the charge:

1. **Access Guest Charges:** Navigate to the House Keeping Main Menu and select Cashier > Guest Charges.
2. **Enter Open Mode:** Click the Refresh Button located in the toolbar at the top of the window.
3. **Select the Bill:** Choose the specific bill that requires modification from the list.
4. **Update and Save:** Make the necessary changes to the bill and click the Save button to finalize the correction.

**Important Note:** While you can modify incorrect entries, the system only allows posting or managing charges based on the current account date. You cannot post or manage charges for a previous day


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.rbsgo.com/housekeeping/housekeeping-module/hk-cashier/faq-on-cashier/can-i-modify-a-posted-laundry-charge.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
