> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/housekeeping/housekeeping-module/hk-reports/hk-reports-expected-arrivals.md).

# Expected Arrivals

Steps to view expected arrivals

The **Expected Arrivals** report displays all upcoming confirmed reservations that are scheduled to arrive on a selected date. This report helps the housekeeping team plan room readiness, staffing, and resource allocation in advance.

* You can also view **past arrival data**, apply filters, and export or print the report for operational use.

### Steps to View Expected Arrivals

Step 1: Go to the **Housekeeping main menu**.

1. Select the **Reports** menu.
2. Click on **Expected Arrivals**.

* The **Expected Arrivals** screen will appear.

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-865f57c7db60d9dbce504a65d7ba7aa8a310729e%2FScreenshot%20from%202026-05-26%2014-10-13.png?alt=media" alt=""><figcaption></figcaption></figure>

Step 2: Click on the **calendar/date icon**.![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-3b5258b6d3e462a33c84dbcad7286c2fa4757480%2FScreenshot%20from%202026-05-26%2014-12-02.png?alt=media)

1. Select the required date from the calendar.

* The system will automatically display the arrivals for the selected date.

Step 3: Click on the **filter icon**.![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-2acc7e089f10b789dbe4650b454d904f8bd0fb50%2FScreenshot%20from%202026-05-26%2014-12-56.png?alt=media)

1. To view previous arrival details, select the **Past Date option/icon**.
2. Select the required filter criteria.

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-64a071156263b473300920ee12ef5151cd850808%2FScreenshot%20from%202026-05-26%2014-15-33.png?alt=media" alt=""><figcaption></figcaption></figure>

Step 4: Click on the **Options icon**.![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-220f22dbf59c02f954ea1aaec8422e5c4ebd528f%2FScreenshot%20from%202026-05-26%2014-17-02.png?alt=media)

1. Select the required fields from the available list.

* The system will update the report by adding the selected columns (if the data is available in the reservation).

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-6da46981c56ae627e7a0acef8d318811251fb22b%2FScreenshot%20from%202026-05-26%2014-17-52.png?alt=media" alt=""><figcaption></figcaption></figure>

Step 5: After applying filters or selecting columns, click on **Display** button.

* The system will reload and display the updated Expected Arrivals report.

<figure><img src="https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-b030a2435ba9b6bcca11bd725673becb96d4e4c7%2FScreenshot%20from%202026-05-26%2014-19-51.png?alt=media" alt=""><figcaption></figcaption></figure>

Step 6: Click the **Excel icon**![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-d4de84385e05204e5f8769207a6ce520e9784680%2FScreenshot%20from%202026-05-26%2014-22-55.png?alt=media) to download it in Excel format, or click the **Print icon**![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-b46172008241435d28f55271f8d23d4fb780e70c%2FScreenshot%20from%202026-05-26%2014-21-15.png?alt=media) to open the print preview and proceed with printing.


---

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