> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/housekeeping/housekeeping-module/hk-reports/hk-reports-guest-complaints-and-suggestions.md).

# Guest Complaints & Suggestions

Steps to view guest complaints & suggestions

**Guest Complaints & Suggestions**

What is **Guest Complaints & Suggestions,**

Using this report the user can check the Guest complaints list, Request list & Suggestions list with the status of complains as well.

Steps To Open **Guest Complaints & Suggestions,**

1. Go to **Reports >** **Guest Complaints & Suggestions,**
2. Choose the additional option that you want printed in this report. The filter option is also available as shown below.

![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-9a8e748bca35acf486687c417f061fbe6cb5d04f%2F0%20\(68\).png?alt=media)

1. Then click on display and the report will appear as shown below.

**Note** : If the user would like to convert the report to excel click ![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-a3ac140e1a8b96b14f855443a3d192e201875f77%2F38.png?alt=media)


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