> For the complete documentation index, see [llms.txt](https://help.rbsgo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rbsgo.com/point-of-sale/point-of-sale-module/pos-transactions/pos-refund.md). # POS Refund The POS Refund feature is used to refund advance payments that were previously collected through the POS Advance option. This helps manage guest refunds and maintain accurate transaction records. ## Steps to Process a POS Refund Step 1: Go to the **Point of Sale** module and select the **Transaction** menu. Step 2: Click on **POS Refund**. * The POS Refund screen will appear. Step 3: Click the **New** button.![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-ba96cd1cb1536a77fa6be572aa4349461c8c4170%2FScreenshot%20From%202026-06-11%2015-45-19.png?alt=media) Step 4: Select the POS Advance Record 1. Click on the **P Icon** available in the screen. * The system will display the list of available POS Advance entries. Step 5: Enter the **Refund Amount**. Step 6: Choose the required **Settlement Mode** for the refund. Step 7: Click the **Save** button.![](https://4060887901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ktZUs9CJyincVDXEmrM%2Fuploads%2Fgit-blob-dfa8bd56e9a715d78b315676b0a167ddd405370b%2FScreenshot%20From%202026-06-11%2015-46-00.png?alt=media) * The POS refund transaction will be completed successfully.
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